Terms of Service

Welcome to House of Oon. By placing an order through our website, you agree to the following terms and conditions.

Orders

All orders are subject to availability and confirmation. Once an order has been placed, you will receive an order confirmation via email.

We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances. If payment has already been made, a full refund will be issued for any cancelled order.

Product Information

We strive to display our products and colours as accurately as possible. However, slight variations in colour may occur due to different screen settings and lighting conditions.

As many of our products are handmade, minor variations in texture, stitching, or finish are part of the craftsmanship and should not be considered defects.

Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. The price displayed at checkout is the final price for your order, excluding any applicable shipping charges.

Shipping

Estimated delivery times are provided for guidance only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Once your order has been handed over to the shipping carrier, House of Oon is not responsible for delays caused by the courier.

Returns & Refunds

Please refer to our Refund & Returns Policy for complete details regarding returns, exchanges, and refunds.

Intellectual Property

All photographs, product designs, branding, logos, graphics, and website content are the property of House of Oon and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

House of Oon shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Privacy

Any personal information collected during your purchase is used solely for processing orders, customer support, and improving your shopping experience. We do not sell or share your personal information with third parties except where necessary to complete your order or comply with legal obligations.

Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website.