Shipping Policy

Thank you for shopping with House of Oon!

• Orders are typically processed within 1–3 business days unless stated otherwise on the product page.
• Once your order has been shipped, you will receive a tracking link via email or SMS.
• Delivery timelines vary depending on your location and the courier service.
• Please ensure your shipping address and contact details are accurate before placing your order. House of Oon is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
• While we do our best to ensure timely delivery, unexpected delays due to weather, public holidays, courier issues, or other unforeseen circumstances may occur.
• If your package arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos so we can assist you.